FAQ
Frequently Asked Questions
about our garden tubs and whirlpool tubs
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Q: What material is used to produce our
whirlpools?
A: Our whirlpool tubs
are constructed of pure acrylic sheets that are uniform in color and
thickness. They are shaped through a process of heat and vacuum that forms
the whirlpool tub design. Then they are backed up with many layers of
fiberglass and marine grade plywood to add strength in stress areas. The
whirlpool system is then fitted and water pressure tested before shipping.
Q: What is the difference between our Acrylic tubs
and other Jacuzzi type tubs
using gel-coated fiberglass construction?
A: An acrylic
whirlpool tub has a thick outer surface that faces the daily use of the
whirlpool. It can be easily cleaned and surface scratches can be removed
with light sanding or buffing. Gel-coated tubs have a surface that is only
as thick as a layer of automotive paint and can become worn through during
normal use and will loose its gloss a period of time.
Q: Why are the whirlpools we offer less expensive
than other whirlpools offered in showrooms or other sites?
A: We pass the wholesale
savings to you by shipping direct from the factory. This cuts down on
overhead expenses that are usually passed on to the consumer. By custom
making and shipping factory direct, we do not have warehouse expenses and
this SAVES YOU MONEY.
Q: How is my whirlpool protected through warranty?
A: All of the whirlpool
tubs that we sell are factory new first quality and come with a complete factory warranty. Click here to view
warranty information.
Q: How is the whirlpool tub shipped to me?
A: Our whirlpool tubs
are shipped from the factory to a truck line terminal in your area. You
are contacted by them and when the whirlpool arrives at their location for
pickup. You can also make arrangements with the truck lines to arrange
home delivery at an extra charge by them.
Q: Are specification sheets and installation instructions available?
A: Yes, we offer spec sheets and installation
information that is very helpful when installing your new whirlpool tub.
If you have other questions, we will be glad to
answer them for you. Please feel free to call us 24
hours a day at 1 866 460-9033
